Solos Privacy Policy

This Privacy Policy sets out how Include uses and protects any information that you give Include for usage of Solos.

We are committed to ensuring that your privacy is protected. This Privacy Policy applies to the information and data collected by Include as a controller. Provided personal information by which you can be identified when using Solos, will only be used in accordance with this Privacy Policy. This Privacy Policy describes how we collect, receive, use, store, share, transfer, and process your personal information. It also describes your choices regarding use, as well as your rights of access and correction of your personal information. If you do not agree with the data practices described in this Privacy Policy, you should not use Solos.

Include may change this Policy Policy periodically. We will post any changes on front page of Solos and, if the changes are material, we will provide a more prominent notice by sending you an email notification.

While we will notify you of any material changes to this Privacy Policy prior to the changes becoming effective, we encourage you to review this Privacy Policy periodically. We will also keep prior versions of this Privacy Policy in an archive for your review.

What data do we collect?

We collect the following personal information as a result of your usage of Solos:
– Your name
– Your email address
– Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet; your browser type and version (if applicable); your app type and version (if applicable); your time zone setting; your browser plug-in types and versions; your operating system and platform; your device brand, category, and model.

How do we collect your data

You directly provide us with most of the data we collect. We collect data and process data when you:
– Fill in form to create account;
– Accept our Cookie policy;

What we do with the information we gather

We use the information we collect only in compliance with this Privacy Policy.

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
– for our own internal records
– to improve the products and services we provide
– to contact you in response to a specific inquiry
– to send you emails about products, services, offers and other things we think might be relevant to you
– to contact you via email, telephone or mail for market research reasons.

Legal basis

Our legal basis for collecting and using the personal information described above will be your consent to do so, where we need the personal information to perform a contract with you and provide service.

If we ask you to provide additional personal information to comply with to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information). Similarly, if we use your personal information in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time what those legitimate interests are.

How we store your data

When you provide your personal data through the Solos platform, this information is transmitted securely using industry-standard encryption. All our data is stored in written or electronic form on our servers and computers and on our premises. We maintain physical, electronic and procedural safeguards to protect your personal information from misuse, unauthorised access or disclosure and loss or corruption by computer viruses and other sources of harm. We restrict access to personal information to those staff members, partners and third parties who need to know that information for the purposes set out in this privacy policy.

How long do we retain your data

Your personal information will be retained for as long as it is necessary to carry out the purposes set out in this Privacy Policy or till you delete your account. However, we will not retain any of your personal information beyond this period and the retention of your personal information will be subject to periodic review.

When we have no ongoing legitimate business need to process your Personal Information, we securely delete the information or anonymise it or, if this is not possible, securely store your Personal Information and isolate it from any further processing until deletion is possible.

Your data protection rights

Solos would like to make sure you are fully aware of all of your data protection rights.

Every user is entitled to the following:
1. The right to access – You have the right to request that Include provide copies of your personal data.
2. The right to rectification – You have the right to request that Include corrects any information you believe is inaccurate. You also have the right to request that Include completes any information you believe is incomplete.
3. The right to erasure – You have the right to request that Include erases your personal data, under certain conditions.
4. The right to restrict processing – You have the right to request that Include restricts the processing of your personal data, under certain conditions.
5. The right to object to processing – You have the right to object to Include’s processing of your personal data, under certain conditions.
6. The right to data portability – You have the right to request that Include transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@include.eu

Please be aware if you request erasure and restrict processing of your personal information we wont be able to fulfil contract and provide you with the service and access to Solos.

How we use cookies


Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

How to contact us

If you have any questions about Solos’s Privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@include.eu

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Solos has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.
Address: azop@azop.hr